erek79Privacy Policy

We at erek79 collect your data in order to operate our sportsbook and gaming platform responsibly. Data collection differs from data retention: we collect identity documents, payment details, and account activity to verify who you are and process your withdrawals; we retain that data for different periods depending on legal and operational need. This page describes what we collect, how long we keep it, who can access it, and what rights you have over your information.

Our platform operates where local law permits. Your data sits on servers that may be located outside your jurisdiction, and we comply with Indonesian gaming regulations and international data-protection standards. We do not sell your personal information, and we do not share it with marketing partners or third-party advertisers. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) as needed to process deposits and withdrawals, and with regulatory authorities if legally required.

We take your security seriously. All communication between your browser and erek79's servers is encrypted. Payment data is handled by PCI-compliant processors. Account credentials are hashed, not stored in plaintext. If you have concerns about your data, you can contact our support team at any time, and we will respond within a few business days.

What Data We Collect and Why

We collect your email address, phone number, and full name when you register. These identify your account and allow us to contact you about your withdrawal status, account security, or policy updates. We also collect your government-issued identity document (KTP, passport, or driving license) and a selfie photograph to verify your identity for KYC (Know Your Customer) compliance. This step is required by law before you can make a withdrawal; we do not process withdrawals to unverified accounts.

We collect your residential address to confirm your jurisdiction. Our platform is only available where local law permits online gaming. If your address is outside an eligible region, your account may be restricted. We collect your payment method information—your DANA wallet, e-wallet account, mobile banking details, local payment account, online payment credentials, e-wallet identifier, or bank account number—to process your deposits and withdrawals. We do not store full card numbers or passwords; we store only a reference token issued by your payment processor.

We collect your account activity: every bet, every withdrawal request, every game played, and every deposit made. This information helps us detect fraud, resolve disputes, and comply with auditing requirements. We also collect your IP address, device type, and browser information to track account security and prevent unauthorized access.

How We Use Your Data

We use your identity documents and address to verify who you are and whether you reside in an eligible jurisdiction. We use your payment method to process deposits from mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the bank transfer methods (online payment, e-wallet, mobile banking, local payment) without charging you a fee. We use your email to send you account confirmations, withdrawal notifications, and updates if our policies change. We use your account activity to calculate your balance, settle your bets fairly, and generate transaction history for your records.

We analyze aggregate activity data—not personal data—to understand which sports, games, and payment methods are popular. This helps us improve our platform. We do not use your data for marketing or profiling beyond what is necessary to operate your account and prevent fraud. We do not sell your data to advertisers, brokers, or other third parties.

We keep your data protected by encryption, access controls, and regular security audits. Your payment method is handled by PCI-compliant third parties. Your identity documents are encrypted and deleted when no longer required by law.

Third-Party Processors and Data Sharing

We share your payment information with payment processors to complete deposits and withdrawals. When you transfer money via online payment, e-wallet, mobile banking, local payment, or online payment, those companies receive your transaction details. When you use e-wallet, mobile banking, local payment, online payment, or e-wallet, your bank receives the deposit or withdrawal request. We share only what is necessary for processing and do not authorize these processors to use your data for their own marketing.

We may share account activity data with regulatory authorities if required by Indonesian law or the jurisdiction where you reside. We may also share minimal data with fraud-detection services to prevent unauthorized access and account takeover. We do not share your data with unrelated third parties.

Cookies and Tracking

We use cookies to keep you logged into your erek79 account and to remember your language preference. We do not use tracking cookies or analytics cookies that identify you personally. Our web server logs your IP address and device type to detect unusual access patterns and prevent fraud. You can clear cookies from your browser at any time, but this will log you out of erek79.

Data Retention and Deletion

We retain your identity documents and account verification data for seven years after your last withdrawal or account closure. This period is required by Indonesian gaming regulations. We retain transaction history for the same period so you can dispute bets or withdrawals if needed. Once this period expires, we delete your documents but may retain anonymized transaction records for statistical analysis.

If you request account deletion, we anonymize your personal data but retain transaction history as required by law. Your email address is deleted from our mailing list immediately. Your payment method information is deleted from our systems within 30 days unless a withdrawal is pending.

Your Rights

You have the right to access all data we hold about you. Send a request to our support team and we will provide a copy of your personal data within 14 days. You have the right to correct inaccurate information—if your address or phone number has changed, update it in your account settings. You have the right to request deletion of your data once the legal retention period expires. You have the right to lodge a complaint with Indonesian data-protection authorities if you believe we have mishandled your data.

Policy Updates

We update this privacy policy from time to time to reflect changes in our operations or legal requirements. When we make material changes, we notify you by email or by posting a notice on erek79 before the change takes effect. Your continued use of erek79 after a policy update means you accept the new terms. If you disagree with a policy change, you can request data deletion and account closure.

Contact and Support

If you have questions about how we handle your data, contact erek79 support via email or live chat. We respond within a few business days. If you believe your data has been misused or if you wish to exercise any of your rights under this policy, send a detailed request to our privacy team. Include your account number, the specific data you're asking about, and the action you request (access, correction, or deletion). We will confirm receipt and respond within 14 days.

We at erek79 are committed to protecting your privacy. Your account belongs to you; your data is your property. We treat both with care and transparency. This policy applies to all users accessing erek79 from Jakarta, Surabaya, Bandung, Medan, and other eligible regions. The policy is governed by Indonesian law.